Terms of Service

1. This agreement

These Terms of Service (“Terms”) are a binding agreement between Aitele Research LLP, a limited liability partnership registered in India (LLPIN [LLPIN], GSTIN 10ABUFA5977D1ZB), with registered office at 105/104 Sandilya, Sardanagar Para, Sitamarhi, Bihar 843302, India and head office at F-109, CRS Tower, Chattarpur, New Delhi 110074, India (“we”, “us”, “Pramaan”), and the individual or organisation using the Service (“you”).

By creating an account, installing the software, or using any part of the Service, you accept these Terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind it.

Definitions

2. The service

Pramaan provides tooling to package software with cryptographic protection, record release attestations on a blockchain, issue device-bound entitlements, and trace leaked copies. The Service is provided on a subscription basis under the plan you select.

We may modify, add or remove features. Where a change materially reduces functionality you are paying for, we will give at least [30] days' notice and you may terminate and receive a pro-rata refund of prepaid fees for the unused period.

3. Accounts

• You must provide accurate registration details and keep them current.
• You are responsible for all activity under your account and for safeguarding credentials.
• You must notify us promptly at hello@aiteleresearch.com of any suspected compromise.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to hold an account.

4. Plans, billing and taxes

• Fees are those published at our pricing page for your plan, and are charged in advance monthly or annually.
• Metered charges — active-licence overage, marketplace fees, additional projects — are billed in arrears.
• Prices are exclusive of taxes. Indian customers are charged GST at the prevailing rate under GSTIN 10ABUFA5977D1ZB; customers elsewhere are responsible for any local sales tax, VAT or reverse-charge obligation.
• Subscriptions renew automatically until cancelled. You may cancel at any time, effective at the end of the current period.
• Refunds are governed by our Refund Policy.
• We may change prices with at least [30] days' notice, effective at your next renewal.
• If payment fails, we may suspend the issuing of new entitlements after notice. We will not disable entitlements already issued to your Licensees.

Blockchain transaction fees (“gas”) on public networks are paid by you directly to the network. We neither receive nor refund them.

5. Your content and your keys

You retain all rights in Your Content. You grant us only the limited licence needed to operate the Service for you — for example, to store the files you upload to the publisher console and to produce the packages you request.

You represent that you have the rights necessary to distribute Your Content and that it does not infringe the rights of others.

6. Limits of protection

Software that runs on hardware controlled by another party can, in principle, be observed by that party. Specifically, and without limiting the generality of that statement:

• A Licensee entitled to decrypt content can capture that content from their own device memory. Our answer to this is attribution — per-licensee fingerprinting that identifies the source of a leak — not prevention.
• An attacker with kernel-level debugging or a malicious hypervisor may be able to observe execution. Preventing this requires a hardware trusted execution environment, which the Service does not currently provide.
• Every watermarking carrier can be defeated by some transformation of the payload. Our tooling measures and reports this per carrier rather than asserting a robustness level.
• Offline enforcement necessarily trades revocation freshness against availability. An offline device cannot learn of a revocation issued after its last checkpoint, up to the grace window you configure.

You acknowledge these limits and agree not to represent to your own customers that the Service provides protection beyond them.

7. Acceptable use

You must not use the Service to:

• distribute malware, spyware, ransomware, or software that damages or gains unauthorised access to systems;
• conceal the function or provenance of software from those who install it, where doing so would deceive them;
• distribute content that is unlawful in the jurisdictions where it is distributed, or that infringes intellectual property, privacy or publicity rights;
• circumvent plan limits, share accounts to evade fees, or misrepresent your active-licence count;
• attack, probe or overload the Service or its infrastructure, other than good-faith security research disclosed to hello@aiteleresearch.com;
• use fingerprinting or tracing to identify or surveil individuals for purposes unrelated to enforcing your own software licence.

We may suspend accounts that breach this section. Where practical we will give notice first; for serious or ongoing harm we may act immediately.

8. Export control and sanctions

The Service incorporates cryptography and may be subject to export control laws. You must not use, export or re-export the Service in violation of applicable export, sanctions or trade laws, and you confirm you are not located in, or ordinarily resident in, a comprehensively sanctioned territory, and are not on any applicable restricted-party list.

9. Pramaan Marketplace

Pramaan Marketplace lets Publishers sell apps made with Pramaan, and anyone get them. Listing, buying, trying or reporting an app is governed by the Marketplace Terms, which form part of these Terms. In short:

• We review every new app and every update before buyers can get it, and may suspend an app or a Publisher at any time to protect buyers.
• The Publisher is the seller, and is responsible for the app, its support and refunds. We are not a party to the sale.
• A paid purchase is made to the PramaanStore contract, which pays the Publisher and our fee (currently 15%, never more than 30%) in the same transaction. We never hold buyers' money.
• Each copy is sealed to one computer. Free trials, where offered, are limited to one per computer.

Licence resale

Where a Publisher's plan allows it, a licence holder can resell their licence through the resale contract. The buyer pays into escrow and names the computer the licence is for; the Publisher seals the licence to that computer and delivers it; the buyer's Pramaan checks it opens, and only when the buyer confirms (or their checking window ends without a dispute) are the seller and the Publisher paid. If it doesn't open, or isn't delivered in time, the buyer is refunded. Our only cut is a fixed 2% commission on a resale that completes, taken from the seller's proceeds with the Publisher's royalty; we never hold the money. The rules are in the Marketplace Terms.

Pramaan Wallet

Pramaan includes a crypto wallet that runs on your own computer. It is non-custodial: its key is created and kept on your computer, encrypted with a passphrase you choose, and backed up by a recovery phrase only you hold. We never receive the key, the passphrase or the phrase, can't recover them, and can't reverse, stop or refund a transaction you send. Anyone who has your recovery phrase can spend from your wallet. Keep it safe and private. The wallet does not exchange one currency for another, and nothing in it is an investment product or financial advice.

Payments run in the currencies Pramaan accepts (for example USDC, USDT, ETH, and BTC as a wrapped token). Their value, and whether their issuers allow a given address to send or receive them, are outside our control.

10. Blockchain-specific risks

Parts of the Service write to public, immutable ledgers. You accept that:

• data written on chain — digests, addresses, timestamps, revocations — is public and permanent and cannot be edited or deleted by us or by you;
• revocations are deliberately irreversible, so that a publisher cannot silently un-warn their users;
• network congestion, forks, reorganisations or outages may delay or fail transactions, and gas costs fluctuate;
• you are responsible for the security of any wallet or deployer keys you use.

11. Intellectual property

We retain all rights in the Service, including the software, protocol design, documentation and brand. Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable right to use the Service for its intended purpose during your subscription.

Feedback you send us may be used without restriction or obligation.

12. Third-party and open-source components

The Service includes third-party and open-source components governed by their own licences, which prevail over these Terms in respect of those components. A current list is available at [NOTICES URL].

13. Disclaimers

Our Disclaimer sets out, in plain words, what a proof, a licence and a trace do and do not show. It forms part of these Terms.

Except as expressly stated, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that the Service will be uninterrupted or error-free, that watermarks will survive any particular transformation, that a leak will always be traceable, or that protection cannot be circumvented. Section 6 sets out the limits in plain terms.

Nothing here excludes liability that cannot lawfully be excluded, and some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

14. Limitation of liability

To the maximum extent permitted by law:

• neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data, however caused;
• our total aggregate liability arising out of or relating to the Service is limited to the greater of the fees you paid us in the twelve months preceding the claim or [USD 100];
• we are not liable for losses arising from unauthorised copying or redistribution of your software by a Licensee, from loss of your keys, or from your use of a public blockchain.

These limits do not apply to either party's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be limited.

15. Indemnity

You will defend and indemnify us against third-party claims arising from Your Content, your breach of these Terms, or your violation of law — provided we notify you promptly, give you control of the defence, and cooperate at your expense.

16. Suspension and termination

• You may cancel at any time from the console or by writing to us.
• We may suspend or terminate for material breach, non-payment after notice, or where required by law.
• On termination, your right to issue new entitlements ends. Entitlements already issued to your Licensees are unaffected, because their verification does not involve us.
• You may export your keys, distribution bundles and entitlement records at any time, and for [30] days after termination.

17. Changes to these Terms

We may update these Terms. For material changes we will give at least [30] days' notice by email or in the console. Continued use after the effective date constitutes acceptance; if you do not accept, you may terminate and receive a pro-rata refund of prepaid fees.

18. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. The courts of New Delhi, India have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.

Before filing, the parties will attempt in good faith to resolve any dispute by discussion for at least [30] days after written notice.

If you are a consumer in India, nothing here displaces your rights under the Consumer Protection Act, 2019, including recourse to the consumer commissions. If you are a consumer elsewhere, this section does not deprive you of the protection of mandatory law in your country of residence.

19. Contact

Aitele Research LLP
Registered office: 105/104 Sandilya, Sardanagar Para, Sitamarhi, Bihar 843302, India
Head office: F-109, CRS Tower, Chattarpur, New Delhi 110074, India
GSTIN: 10ABUFA5977D1ZB
General: hello@aiteleresearch.com
Legal: hello@aiteleresearch.com
Security: hello@aiteleresearch.com